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What Our Customers Are Saying

Cristina Osorio

18:04 08 Jun 22

This guys are really professional when it has to do with fixing appliances and honest when it doesn’t worth to fix them

Bill Carroll

15:54 06 May 22

Michael showed up on time and with a plan. I felt there might be some issues but he is very knowledgeable, was able to quickly assess the whole situation and lay... out options. We are very happy with the service.read more

lucy patino

17:04 27 Apr 22

Great service each time I call on this company. The owner is honest & trustworthy. Seamless service. Good timing.

Jack P

19:03 25 Apr 22

Clear, accurate, timely and excellent quality of work. Professional performance. Michael's diagnosis was spot on. Got the part for our cooktop that other's... claimed was "nonexistent", bordering on the mythical, and after 2.5 months of hell waiting for repairs by another provider, he got it done right, in short order and with a smile. We're fans. Thanks Michael!read more

Karla Penney

18:58 29 Mar 22

Great experience from start to finish. Got an appointment less than 24 hours from inquiry. Communication was great and my refrigerator is repaired!

Judy Linder

20:31 24 Mar 22

Michael arrived on time, very courteous and professional. He resolved our problem with our ice maker. We have also used him for a issues with our washer. Very... pleased with the service and highly recommend his business!read more

Brian Parkison

20:05 18 Feb 22

I had them install a new dishwasher, in part because all of the local sellers didn't have installation availability for a month or more. I needed a dishwasher... sooner than that, so I conducted my own search and ended up with Travis County Appliance Repair. They were super flexible working with me and my every changing schedule. The folks who came out were friendly, and made quick work of the installation. I highly recommend them!read more

Yen Chang

20:13 11 Feb 22

Overall: Plenty and prompt communication updates via email and text. The technician Mike was friendly and clear with his explanations.Reason for visit: Examine my... ~3 year old washer that intermittently leaves soap stains on my clothes. I wanted a professional look over to see if there's anything I missed with my own maintenance routine.Outcome: Nothing wrong with my washer. I got peace of mind that my maintenance was working. And the technician provided explanations for possible reasons for soap stains and other cleaning options I could try at home.read more

Devon Parodi

19:52 02 Feb 22

Arrived on time, technician was knowledgeable, polite and fast. Amazing experience, would absolutely use again and recommend to friends

Jimmie Owsley

19:45 02 Feb 22

Anthony was so great, knowledgeable, fast. And so very polite. I had been referred to your company via my neighborhood social site. I will definitely pay it forward... if anyone asks me for a great appliance repair place.read more

Lee Thomas

19:00 26 Jan 22

Technicians were very friendly, technically knowledgeable, and got the job done quick! They fixed my 12 year old LG refrigerator. The part wasn’t cheap but a lot... better than paying $3000+ for a new one! I highly recommend these guys.read more

Gayle Morris

22:35 21 Jan 22

I found Travis County Appliance Repair through Thumbtack. My inquiry was answered by them within minutes and they were able to provide an earlier, reasonable,... service time than one from another provider I had contacted. Our technician, Michael, arrived within the time frame expected and came prepared with parts needed based on the information I had provided. He was friendly, professional, and wasted no time getting to work. He was done in no more than a half hour. Fridge is now cooling nicely. He also took a look at a second fridge and answered my questions about its performance. It's nice to have a technician that knows what he's doing. Dispatch was also very helpful, delivering a message to Michael about where to park and which door to come to. Best repair experience I've had in years. Highly recommended.read more

Charly

19:39 06 Jan 22

I was very impressed with Travis Co Appliance Repair. The customer service rep made sure she understood the problem when I called in to make a service appointment.... So much so that the repair guy showed up with the part he thought was likely my oven would need. The company had a great notification system where I got a link to see the technician’s route progress when he was on the way, so I knew exactly when he would arrive. He diagnosed and fixed the oven quickly, explained what was wrong, and was very efficient. Highly recommend!read more

Tito Silvera

16:33 28 Dec 21

Anthony from Travis County Appliance Repair arrived on time. He quickly diagnosed and fixed the problem, replace a thermal fuse on the oven. He was great! I would... highly recommend them to anyone.read more

Bruce Neary

17:14 14 Dec 21

Michael was very friendly, polite and professional . After his examination of our dishwasher, he presented several repair options.".

Johnny Knoebel

17:22 06 Dec 21

They got a technician out the next business day and he arrived right on time. He was quick and professional at the job. Once it was over he explained what he had to... fix and answered all my questions. Would highly recommend!read more

Alex Van Winkle

00:36 30 Nov 21

Excellent service! The technician efficiently diagnosed the main problem (bad thermal fuse) and recommended a couple important-but-not-urgent steps (replace... thermistor, replace rollers/maintenance kit). Their estimate was upfront and transparent. Based on this experience, I'll reach out in the future if needed and will recommend y'all to friends. Thanks again!read more

Abby Dean

20:00 05 Nov 21

They were able to fit me in with less than 24 hours notice, and the technicians were very efficient. They had a replacement part already on the truck and fixed my... oven in less than an hour.A bit pricey, but worth it for fast, efficient and excellent service.read more

J9ATX

23:45 02 Oct 21

Beyond grateful to finally have a repair company I can rely on and that I can trust. My technicians were extremely knowledgeable about our appliances and once they... had the problems diagnosed, the repairs were done in a timely manner and I think their pricing is very fair. Lastly, but something that was not lost on me as a woman, is that I never felt uncomfortable asking what may have been dumb questions. My technician, Mike, was always able to answer all of them effectively and without any judgement. I highly recommend Travis County Appliance Repair and while I don’t want to need them, I’m glad they will be there when I do.read more

Marisa Fernandez

14:17 21 Sep 21

Very professional and knowledgeable. Felt good about being taken care of if anything should come up in the future after this repair. Would wholeheartedly recommend... this company. Including their service call reps, very friendly and courteous .".read more

Bobbie Poole

18:29 06 Sep 21

The technician Anthony was very knowledgeable and quick with the service!!! Price was not too high either!!! I will definately use your services again and recommend... you guys to people I know!!!".read more

Tyler Quinn

21:41 01 Sep 21

Anthony went above and beyond with our oven install. Had some unforeseen challenges, worked with us and got it all figured out. Very professional and polite. Great... job!.read more

rakhi nair

20:19 31 Aug 21

Trais county appliance repair is very professional company and we are always happy with their service.

Jim Thompson

03:53 24 Aug 21

We purchased a dishwasher from a high-end company. They did not install it because tile was installed after the prior dishwasher that made removing the old... dishwasher difficult. Anthony took care of it for the same installation charge as the "high-end" company.read more

Carol Wassner Amado

15:30 19 Aug 21

"Michael was thorough and explained the process as he worked. Cleaned up after he was done. Will definitely use again!".

Gary Wolff

15:18 28 Jul 21

"WOW! is the first thing that comes to mind…I contacted Travis County Appliance at 7:00 AM with a refrigerator problem. Mike the technician was at our home by 9:00... AM and completed the fan repair before 10:00 AM. A one visit repair because he had the replacement part!".read more

irene rosales

04:07 15 Jul 21

Prompt, professional service. They answered the phone when I called. I got same day service for our emergency. We will use them again in the future when needed.

Sarath Kasarla

16:03 28 Jun 21

"Mike came back to honor the warranty and did the repair free of charge. The whole process of making appointment till the end of repair was very smooth.".

Belinda Yantis

18:54 18 Jun 21

Anthony was very professional and punctual for the appointment. Not only did he get the dishwasher up and running within 15 minutes but also offered some tips on... how to keep it running better.read more

Yahui Zhang

13:30 17 Jun 21

Very responsive, arrive on exact the estimated time. Quickly diagnosed the problem, did not charge us the service fee because the part was outdated , not longer... available so he was not able to repair. He helped us to identified the replacement model and will install it for us when it is purchased.read more

Jay Weldon

20:19 09 Jun 21

Excellent service and excellent communication from beginning to end. Call these pros! They are my go to appliance team from here on out. Better prices and service... than any company I have used in the past. Saved us a lot of money by repairing our gas stove.read more

Ed Taylor

02:49 09 Jun 21

Very pleased all around. Helped me identify solutions to all three issues. Will definitely call again

Jacqueline Kniffin

22:31 17 May 21

Could not say enough good things about this company. Very communicative, and they truly care about making sure everything works right and the job is done right. I... was having a stressful week, and it goes a long way when a company is accommodating, pleasant and does a great job. It really made my day brighter and eased my mind. Don’t hesitate to book these guys!read more

Wes Ray

18:46 13 May 21

Mike and Anthony did a fantastic job quickly assessing, diagnosing and quickly replacing broken part. Would highly recommend this company due to their expertise... and professionalism.On an additional note, the company itself has a great scheduling automation system, showing you real-time arrival times and status via map, similar to Uber eats, etc. Solid company all around.-Wread more

Bruce Kellison

17:23 06 May 21

The team that came to our house was courteous and professional. They fixed our problem in under an hour and educated us on our machine, as well. Would definitely... recommend them!read more

Monae Samoranos

20:41 23 Apr 21

WOW what amazing service we just had with Mike!I reached out to Travis County Appliance Repair to help fix a Clothes Washer and they were here within a few hours!... Mike was on time, very professional, and so knowledgeable. He walked me through the issues, the fixe, and have great advice on how to maintain my washer in the future. Initially he was supposed to come back in a couple of days after he received the part needed- instead Mike was back that afternoon with the part in hand! His team was able to secure the part and had us back up and running in no time!I truly appreciate all the work Mike did and keep their number handy next time we need things fixed! I highly recommend them if you need something repaired!read more

Thomas Howard

22:27 08 Apr 21

"Mike did a great job of quickly assessing the problem and providing our options for repair or replace. Because of the age of the unit and cost to repair we made... the decision to replace the unit.".read more

Eric Griffin

18:34 06 Apr 21

You just left a 5 star rating with us.Professional, knowledgeable and personable. Quickly diagnosed issue with washer and corrected. Highly recommend Travis... County Appliance Repair.read more

Jeff Krencik

14:32 08 Dec 20

After a long search for someone to come out and look at my Sub Zero Refrigerator I found Travis County Appliance Repair. He came out, was dressed professional, he... really knew what he was doing. It was a fast repair, and affordable. I would highly recommend this company and will use them again for any future appliance repair.read more

Joey Podwika

18:48 30 Nov 20

I had a broken dishwasher, and fridge! They came out on time, fixed both, and they are still running great. A great price too!

20:54 23 Nov 20

Called them for a washer repair, they came the same day and fixed it on the spot! Everything went smoothly. The gentlemen was very polite and they were up front... with all the charges from the start. I would highly recommend them for any appliance repair needed!read more

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