Great work and price. Alex worked efficiently to make our machine like new again. Will definitely be using TCAP again and recommend them to my clients!
Fast, easy booking and a great service experience. Alex let us know when he was on his way, jumped right in to the repair, and explained each detail of what he was doing and what repair(s) were needed. I would absolutely recommend TCAR to anyone looking for top notch appliance repair.
We had to replace 2 doors in our Samsung quad door fridge - Alex did an incredible job - fast, clean, polite. Very professional and very caring. We had similar quotes from other companies but the great reviews gave us peace of mind, and I am so glad we chose Travis Country Appliance Repair!
I contacted them on a Sunday and had an appointment scheduled for early Monday morning. Alex was very kind and on time and answered all my questions. He was honest and did not try and sell me anything I didn’t need. It was a good experience overall. I’d use them again.
my washer was going crazy, i called and in less then 4 hours help came and found the problem, went for part, came back and fixed it.IN LESS THAN 4 HOURS!
Omg thanks for great service!!! You guys were right on time after moving here the last thing we need is our oven to go out on us!! I appreciate the friendly encounter and service!! I will refer your company if needed in the future 🎯!!!
These guys are ON it! Very tight systems and text check ins, so easy and upbeat communication. They came quickly with reasonable pricing and great customer service!
Alex was amazing. He came out, was very knowledgeable and professional in his diagnosis, and got back to us quickly about his proposed repair. And he was able to get us on the schedule and get our fridge fixed! Thank y'all so much!
Have used them several times over the last few years. They’re good about communicating re: scheduling, and they reliably show up as booked. Everything they’ve fixed has held up. Have told me on occasion (for free!) that it’s not worth the cost to try to fix, and to buy a new one instead—which is appreciated.
Excellent service. Our tech, Alex, was personable, professional and knowledgeable .He diagnosed the problem with our Bosch Dishwasher and repaired it in one day. He explained the warranty and assured us they would make sure the dishwasher was working like new. Thanks Alex.
One of the best referrals I've ever gotten was for Travis county Appliance Repair, when my fridge suddenly stopped working and I didn't have the warranty paperwork and was afraid of the cost. But the professionalism of Travis County appliance repair was fast fair and treated me warmly when explaining the issue and the repair. If this is ever a referral to get then this is the one.I would highly recommend this business for all your Appliance repairs!
Fixed my miele dishwasher and saved me from an expensive replacement. I appreciate that used moving blankets to protect my floor. Kept my kitchen nice and clean. Even taught me some things I didn't know about my dishwasher and how to maintain it! Will be using them in the future.
They exceeded my expectations with their quick response and expert service. The technician was knowledgeable, friendly, and had my appliance running like new in no time. I highly recommend them!
Alex from Travis County Appliance repair discovered the problem with my gas oven and fixed it for me very quickly. Very knowledgeable and friendly service. Will definitely call this company again for future repairs!
Michael from Travis County Appliance Repair initially came out to fix a Samsung Ice Maker. He tried a thawing out the lines and performing a few steps to see if it would work. Ultimately, I needed a new internal ice maker, which he installed.My Bosch built-in microwave stopped working. It was eventually determined that the door switches went bac and caused the fuses to blow. Michael came out multiple times, was extremely friendly and professional. His communication was excellent and arrived on-time. I would definitely use Travis County Appliance Repair again, should the need arise.
I appreciated the level of professionalism Michael exhibited. He got right to work diagnosing the problem and although I had hoped for a better outcome, the technician was worthy of a five star review.
They gave me an honest quote and fixed the problem on-budget. They showed up when they said they would — even working around an appointment I had within the initial window they proposed. They fixed the issue quickly, and the technician was friendly and treated my property with respect. Can't ask for much more than that! I won't hesitate to call TCAR again if I have another issue.
This was a great experience from start to finish. Recommended by a neighbor - filled out the online service request - contacted soon thereafter to schedule an appointment. Kevin was very professional and quickly diagnosed the problem as the igniter on our oven. He replaced it with one he had brought and that fixed the problem.Great communication all along the way and excellent service. A little expensive but you get what you pay for. I highly recommend these folks.UPDATE: I had a new issue with an older appliance and they were able to get the part and replace it for me. Again - great communication throughout the process and great service.Update #2 - needed work on an older range. Michael came on time and quickly fixed the problem. Super service!
Kevin came to repair a Bosch oven that was 4 years old.He was an outstanding professional. His demeanor, social skills and professionalism were remarkable. The seriousness with which he tackled the problem, explained us what was happening and solve it. He was the second opinion on another company that quoted 600$ cost .Don’t hesitate and call them first.Honesty and highest professional standards.Bravo.
Arranged whole thing via text, tech came out next day and repaired my range perfectly and even leveled it. Highly recommend for fast, easy, quality repair.
I called for about a week to other companies to have my stove installed (converted from natural gas to propane) and could not get anyone to do it. I called Travis County Appliance, but hung up without leaving a message. They sent me a text apologizing for missing my call and asked how they could help. With huge doubt, I explained what I needed and they continued to ask me for appliance information; my address and email, and immediately told me they could get me someone to do the work with a specific date. They kept in constant communication with me all the way to the actual install. The technician was amazing and walked me thru the finished work. This company is so amazing! Thank you so much - I'm so happy! Solid 5 stars!
Travis County Appliance Repair made it SO SIMPLE! I went to the website, submitted a request for serview through their online form and was immediately contacted by text to complete the booking to have the repair made the next day!
Our service tech, Kevin was friendly, helpful and informative. I kept tinkering with my dryer but couldn't figure out the issue, until he was able to walk me through the problem and help me find a solution. Great service!
UPDATE: June 13th 2024 - 12 year old Bosch Dishwasher won't turn on for some reason. Called TCAR and they had someone in my house less than 48 hours later. There were two parts it could have been that would have earned them income by parts markup and hourly rate, but they suggested I get a new dishwasher instead. You gotta love these guys! Honesty is a lost quality with most repair people these days. NOT with Travis County Appliance Repair. This is my THIRD experience with them and all three have been great! Call them and you too will end up happy with their service as my wife and I have been.So I have a 10 year old Bosch oven and my wife has been complaining about it not holding temps for a while now. I'm thinking I need to buy a $4000 new oven since it is so old. But I called Travis County Appliance Repair on Thursday afternoon. They set up a Saturday 10am appointment. (What?!? Who does less than 48 hour appointments these days???) the guy shows up on time, is neat and tidy, and fixed the machine for the exact amount of the quote to the penny. Would I recommend them? Oh heck yeah! Update: My Bosch Refrigerator started making this awful noise and Michael came back out and fixed it in no time. Two times they’ve been here, two times I’d recommend them without hesitation.
I was amazed at how fast I received an appt (within 24 hours) and how Kevin was able to quickly diagnose the issue with our gas stove and repair it in a timely manner. He was so polite and explained what was wrong and how he repaired it. Highly recommend.
I give Travis County Appliance Repair 5 Stars because they deserve it. Was impressed with Kevin, the technician and the staff of Travis County Appliance Repair on handling my refrigerator repair in a timely manner. Will definitely recommend them to my friends and will continue to call on them when I am needing a job done. When you find a winner , stick with them and indeed they are a winner............
Kevin's work was quick and professional. He was creative in solving a problem with the original microwave installation, as well as repairing the display. We are really pleased with the service.
Technician was very thorough and honest regarding potential cost. Basically a diagnostic call and technician checked washer and dryer thoroughly. Thank you!
Technician found the issue and had the part to replace. That almost never happens as per usual in the past we have had to have a additional trip for part to be ordered. Dryer is back to business in very little time.
My cooktop fix was simple and quick, but Kevin explained everything to me. Answered questions, showed me diagrams from the repair manual on his tablet that he had already looked up. Warned me that a number of parts are no longer available. And helped search for replacement options in the future. I love it when companies treat you like a partner. Will definitely be using them for any future appliance issues.
Kevin B was on time and very intelligent and explained the situation with my vent hood and helped me find a replacement product online. He also looked at my washer machine, same trip, with no prior warning.
This company is great. Their person Kevin was at our house very early this morning and was very professional. He diagnosed the problem quickly. He was honest and thorough.
Technician was on time, professional, knowledgeable and I paid the service call without any additional add on charges. Their dispatching is also first rate, you can track your technician's arrival via GPS and I was also able to book online.
I booked an appointment with Travis County Appliance Repair to take a look at my Bosch dishwasher. I had previously installed it, but needed a professional opinion on some issues. The technician was prompt, courteous, and knowledgeable. He was able to diagnose the problem quickly and showed me how he was fixing it. It was a great experience and I will be calling them in the future!
Kevin did a Great Job on the Quick and Easy belt repair that I learned I was doing it wrong if, I looked at it a little closer and tried to access from the back I could’ve done it. Good teaching lesson and I learned that if I have the same situation I know how to handle it and if it’s something different I will definitely use them again.Thanks
Our experience with Travis County Appliance Repair was awesome. They were easy to schedule, showed up right on time and their cost was reasonable. Their technician, Kevin, was very professional and courteous. He came with the part and promptly fixed the problem which was a noisy Samsung refrigerator that required installation of an auxiliary defrost heating element.
Kevin was polite, knowledgeable, and fast at providing service. While he was unable to quiet our spin cycle on our Samsung washer (the repair cost would be excessive to the point of not being justifiable) he was able to give us good information to make an informed replacement decision. Apparently this Samsung washer has a manufacturing defect that causes the spin cycle to be VERY loud. Would gladly use Travis County Appliance Repair in the future.
Our built-in oven suddenly stopped heating and the control panel went dark. Within minutes of completing a Travis County Appliance Repair online service request form, I received a response indicating that an appointment was available the next business day. On the day of the appointment, the technician Michael texted me 45 minutes before his arrival precisely in the middle of the appointment window. Michael arrived and quickly and expertly accessed the oven control panel. After performing diagnostics, he determined the culprit was a thermal fuse. Michael had a replacement fuse in his vehicle which he installed and then tested the oven. Everything worked perfectly. Michael reassembled the panel and removed any residual trash. Michael was professional, personable and took care not to damage anything while in our home. This was my first experience using the services of Travis County Appliance Repair and I would definitely consider contacting them in the future.
Brilliant service from the Technicians at Travis County Appliance Repair. Great communication, diagnosed problem, made recommendations and have a healthy dryer back up and running. Thanks to both Kevin and Micheal for great service.
I appreciate honesty and these guys were honest. I told them about my problem and they suggested I skip the repair because the price would be 50% of a new washer, and I might as well do that instead. They likely could've gotten a diagnosis fee or more from me, but they didn't, and I appreciate that.
Mike and his crew were absolutely AMAZING! They figured out the problem right away. Had parts with them on arrival to not double charge mobile fee. They did have to come back a second time (free of charge) There was a screw on too tight and they went back to ensure that everything ran correctly. Even suggested I buy a few parts on my own accord to save me money (hopefully he won't get in trouble for that comment). Really great communication and got in to see is really face.
Michael showed up on time and with a plan. I felt there might be some issues but he is very knowledgeable, was able to quickly assess the whole situation and lay out options. We are very happy with the service.
Clear, accurate, timely and excellent quality of work. Professional performance. Michael's diagnosis was spot on. Got the part for our cooktop that other's claimed was "nonexistent", bordering on the mythical, and after 2.5 months of hell waiting for repairs by another provider, he got it done right, in short order and with a smile. We're fans. Thanks Michael!
